Privacy Policy for AquaStreak Belgium
This privacy policy applies to the website and online services provided by AquaStreak Belgium. We are committed to protecting the privacy of our users. This policy explains how we collect, use, and disclose information through our site and how you can exercise your privacy rights.
Data Controller Identity
The data controller responsible for the processing of your personal data is AquaStreak Belgium, located at:
150 Noorderlaan,
Antwerp, Antwerp,
2030 Belgium.
Information We Collect
We collect information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal data"). The types of personal data we may collect when you interact with our site include:
- **Information you provide directly:** This includes personal data you provide when you use our online platform, such as when you make inquiries, request information about our services (Exterior Car Wash, Interior Vacuuming & Cleaning, Waxing & Polishing, Full Detailing Packages, Undercarriage Washing, Tire and Wheel Cleaning, Odor Removal Services, Paint Protection Application, Ceramic Coating), or otherwise communicate with us. This may include your name and other contact details you choose to provide.
- **Information collected automatically:** When you visit our site, we may automatically collect certain information from your device. This information may include your IP address, device type, unique device identification numbers, browser type, broad geographic location (e.g., country or city-level location), and other technical information. We may also collect information about how your device has interacted with our site, including the pages accessed and links clicked. This data helps us understand how visitors use our service and what content is most popular.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our online platform and services.
- To communicate with you, respond to your inquiries, and provide customer support.
- To understand how you use our site and improve its functionality and user experience.
- To detect and prevent fraud and abuse.
- To comply with legal obligations.
Legal Basis for Processing Personal Data
Our legal basis for collecting and using the personal data described above will depend on the personal data concerned and the specific context in which we collect it. However, we will normally collect personal data from you only where:
- We have your consent to do so.
- We need the personal data to perform a contract with you (for example, to provide a service you requested).
- The processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms (for example, to improve our site or communicate with you).
- We have a legal obligation to collect personal data from you.
If we ask you to provide personal data to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal data is mandatory or not (as well as the possible consequences if you do not provide your personal data).
Sharing Your Information
We do not sell your personal data. We may disclose your personal data to the following categories of recipients:
- To third-party service providers who provide data processing services to us (for example, supporting the delivery of our site, providing functionality on our site, or helping to improve the security of our site), or who otherwise process personal data for purposes that are described in this privacy policy or notified to you when we collect your personal data.
- To any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person.
- To any other person with your consent to the disclosure.
Data Retention
We retain personal data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).
When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymise it or, if this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.
Data Security
We use appropriate technical and organisational measures designed to protect the personal data that we process. Measures we use are designed to provide a level of security appropriate to the risk of processing your personal data.
Your Data Protection Rights
You have the following data protection rights:
- If you wish to **access, correct, update or request deletion** of your personal data, you can do so at any time by contacting us using the contact details provided below.
- You can **object to processing** of your personal data, ask us to **restrict processing** of your personal data or **request portability** of your personal data.
- You have the right to **opt-out of marketing communications** we send you at any time.
- If we have collected and process your personal data with your consent, then you have the right to **withdraw your consent** at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data conducted in reliance on lawful processing grounds other than consent.
- You have the right to **complain to a data protection authority** about our collection and use of your personal data. For more information, please contact your local data protection authority. In Belgium, this is the Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données).
Cookies and Similar Technologies
We may use cookies and similar tracking technology (collectively, "Cookies") to collect and use personal information about you, including to serve interest-based advertising.
Changes to This Policy
We may update this privacy policy from time to time in response to changing legal, technical or business developments. When we update our privacy policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
Contact Us
If you have any questions or concerns about our use of your personal data, please contact us at the following physical address:
AquaStreak Belgium
150 Noorderlaan,
Antwerp, Antwerp,
2030 Belgium.